The Prison Service has identified the need to improve its finance, procurement and HR support services.
A National Shared Service Centre has been designed to bring together and simplify processes within these areas as part of a project known as the Phoenix Programme.
The Phoenix Programme is an initiative introducing new ways of working in finance, procurement and HR, to reduce costs while providing consistent, high quality support to the organisation. A new IT system will be implemented across the Prison Service to help achieve this.
The National Shared Service Centre is located in Newport, Wales.
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